| What are the system requirements? |
| Zoho Invoice is software given as service through the internet (SAAS - Software As A Service). All you need to use this service is a personal computer with internet connection. Of-course you will need a browser, for which we recommend Internet Explorer or Firefox. |
| What are the options to pay for the service? |
We accept online payments. You can use your Visa or MasterCard.
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| Do you store my credit card information? |
We do not store your credit card details see our privacy policy.
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| How do I update my credit card information? |
As a policy we don't store your credit card details, see our privacy policy.
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| How do I view my account information? |
- Login to our service.
- In the "Home" tab that comes up, click on the "Your Subscription Details" link on the left to view your account details.
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| How do I upgrade my subscription? |
- Login to our service.
- In the "Home" tab that comes up, click on the "Upgrade Plan" link on the left to see the available plans.
- Click on the "Upgrade" link of the plan to which you want to upgrade.
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| What does 30 days cash back means? |
After upgrading from FREE to one of our paid plan, if you don't like it just e-mail us within 30 days from the date of upgrade, we will refund your full amount.
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| How do I cancel my subscription? |
- Login to our service.
- Click on the "Settings" link at the top to go to the "Settings" page.
- Click on the "Subscription Details" link on the left to view your account details.
- Click on the "Cancel my subscription" link to cancel your subscription.
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| I already have a "Zoho Account" can I use the same credentials to sign up for this service? |
Yes, you can use the same.
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| When will you charge my credit card? |
The card is charged during the sign up and subsequently on the same date every month. We follow a monthly billing cycle.
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| I can't find a package that is right for me? |
No problem, we can help customize it for you. Contact us at support@zohoinvoice.com for customization.
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| Will my data be safe? |
For details on data security visit Data & Security.
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| Can I cancel the subscription at anytime? |
Yes, you are free to cancel the subscription any time.
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| Where can I view your terms of service and privacy policy? |
| You can view the details at Terms and Conditions and Privacy Policy. |
